Terms and Conditions

Terms and Conditions

Terms and Conditions

Zero Degrees Media LLC (referred to as “ZDM”) reserves the right to change or modify this Agreement, and any policy or guideline incorporated by reference at any time at its sole discretion. ​

You (referred to as “Customer”) accept our Terms of Service, detailed herein, upon clicking the checkbox in our checkout process (which is required to complete the form). You agree that you’ve reviewed and understand the content within our knowledge base outlining details on how our service works and our scope www.zerodegreesmedia.com/faq ​​

Any changes or modification will be posted by ZDM to www.zerodegreesmedia.com/terms and become effective upon posting of the revisions on this document. ​​

You are responsible for regularly reviewing the Site to obtain timely notice of such changes or modifications. Your continued use of the Services following ZDM posting of any changes or modifications will constitute your acceptance of such changes or modifications. IF YOU DO NOT AGREE TO THE TERMS OF ANY MODIFICATION, DO NOT CONTINUE TO USE THE SERVICES AND IMMEDIATELY PROVIDE NOTICE OF CANCELLATION OF THIS AGREEMENT. ​​

Employee Rules - ZDM employees are under agreement that does not allow for employees to provide, accept or seek work; or any type of compensated or non compensated services, for current or past clients under Zero Degrees Media LLC. ​​

Any work must have written consent from Zero Degrees Media LLC's Founder, Dustin Winchell. ​​

Any granted work must obey by the rules & implementations placed by Zero Degrees Media LLC that employee agreed to on their NCA/Employee Agreement. ​​

Client is not allowed to directly try to recruit Zero Degrees Media LLC workforce. ​​

Use – Your subscription and any addons will automatically renew at the end of the applicable subscription period. ZDM works on one project at a time. Turnaround times are not guaranteed. ​​

Cancellation – You may cancel your subscription with ZDM at any time before the end of the then-current subscription period. To cancel your subscription please email us at support@zerodegreesmedia.com ​​

Upon cancellation, you will continue to have access to the ZDM services and your files through the end of your paid billing term. Access to your account files requires an active subscription. Cancelled accounts will not have access to their files once their billing term has ended. ​​

Payment and Refunds – Payments are non-refundable and we do not provide refunds or credits for any partial subscription periods. You further agree that, upon registering for the services through the Site, you authorize ZDM to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually). Your account and access to the services provided via the site may be suspended in the event of non-payment of applicable fees. You represent and warrant to ZDM that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. ZDM may change its fees from time to time by posting the changes on the Site with 5 days prior notice, but with no advance notice required for temporary promotions or reductions in fees. You, the client, are responsible to use ZDM after payment. ​​

Limitations and Abuse of Service – ZDM is designed for the reasonable use of a single individual. We are not meant to replace a full-time video editor. If we find that you are not in alignment with our model, sharing accounts/logins, violating our core values, or are abusing our services or team in any way, including using our services for illegal or adult/pornographic materials, we reserve the right to cancel your account. ​

We don’t provide the following services: music videos, wedding videos, movies, commercials, event videos, vlogs, voice over videos, or animations. ​​

Output files – While we do our best to minimize any mistakes, due to the nature of creative design we can not guarantee all files delivered will be 100% error-free. Upon file delivery, you agree to review and proof all files for any errors or omissions and notify our team if any changes/corrections are needed. We will do our best to rush any edits to correct the mistakes. ZDM is not responsible or liable for any losses or expenses incurred from errors or omissions. ​​

Ownership of Content. Customer maintains the ownership rights in any User Content that such Customer submits to the site and the finished product ZDM produces. ZDM maintains full ownership of any project files we use to create your content. ZDM may use content we produced for you and or your name for marketing purposes. ​​

Grant of Limited Rights to ZDM. By submitting a Task to ZDM, the Customer gives us the rights to User Content to the extent necessary to complete the task. Each Customer authorizes us to retain archival copies of all User Content that such Customer has submitted. ​​

By default, you agree to provide ZDM with a non-exclusive right and license to publish your work in our portfolio, website logo block, social media, email, other communication efforts or for marketing purposes. If you would like to revoke this right, please notify our team in writing to support@zerodegreesmedia.com. ​​

Work and delivery output – While we can accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines but our suggestion is to not use our service for time-sensitive requests. Your right to use the ZDM services shall terminate upon your breach of any term of this Agreement. ​​

Limitation of Liability – We will not be liable to you or any third party in any event for any loss (financially or otherwise) or any damages arising from or relating to this Agreement. You acknowledge and agree that your use of this site is at your own discretion and risk. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF ZDM LLC UNDER THIS AGREEMENT EXCEED FIFTY DOLLARS ($50), REGARDLESS OF THE CAUSE OF ACTION, IN TORT, CONTRACT, OR OTHERWISE. ​​

Definitions ​​

Business day – Zero Degrees Media operates Monday – Friday from 9am – 6pm CST. ​​

Digital Millennium Copyright Act (DMCA). In the event materials are made available to this Site by third parties not within our control (ie: stock footage, creative commons license), we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe any materials on the Site infringe a copyright, you should provide us with written notice that at a minimum contains: ​​

– A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; ​​

-Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; ​​

-Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; ​​

-Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; ​​

-A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; ​​

–A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. ​​

All DMCA notices should be sent to our designated agent as follows: Zero Degrees Media LLC 7511 Main St STE 200 Frisco, TX 75034 USA support@zerodegreesmedia.com ​​

It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others. ​​

Governing Law Any claim relating to ZDM's website shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.
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